Tradefixdirect.com is family run specialist fixings and fastenings distributor, supplying builders, joiners, fencing, roofing and flooring contractors as well as DIY enthusiasts throughout the UK. We supply a wide range of fixings and fastenings online at extremely competitive prices.
We are committed to providing the best on-line service and all our products are available for immediate delivery subject to our terms & conditions.
INFORMATION WE COLLECT
At the checkout stage of our site, we will ask you to provide personal information. This information will include your name, mailing address, phone number, credit/debit card number, all of which are necessary for Tradefix Direct to process and deliver your order and contact you with regards to any problems with processing your order. In order to process your order and deliver your products we may have to pass your information to some of our service providers, such as, our order processing software provider and our delivery companies. All of our service providers are required to maintain the confidentiality and security of your personal information and use it in compliance with applicable privacy laws. These companies are not authorized to use your information in any manner, other than in helping us fulfil your order and providing helpful customer services.
We do not sell or rent your personal information to third parties for their marketing purposes. However, your personal information may be disclosed in the normal scope of business of providing goods and services to customers, including but not limited to, advertisers, third party service providers and law enforcement authorities.
We would like to stress that we are not interested in using the information required at checkout for anything other than helping us process and deliver your order efficiently. We will use your email address and name if you choose to sign up to our marketing emails.
HOW TO CONTROL AND CORRECT YOUR INFORMATION
We respect your right to correct, delete or restrict our usage of your personal information.
If you wish to remove or restrict your personal information from our internal database please contact us at our sales office via email on firstname.lastname@example.org. Alternatively, if you are a registered customer, you can log in to your account and see and correct all of your personal details that we hold on the “My Account” section of the website.
With regards to Google Analytics navigation information, you can always opt out by using the Google Analytics Opt Out Feature.
We will always strive to help as much as possible if you wish to remove, correct or change your personal information.
PERSONAL INFORMATION SECURITY
Tradefix Direct takes measures to protect your personal information and to prevent unauthorized access to that information. We cannot guarantee that your personal information and private communications will always remain private due to circumstances outside of our control. In the current regulatory environment, we cannot ensure that all your personal information and private communications will never be disclosed as we may be forced to disclose personal information to the government or third parties under certain circumstances. Also, third parties may unlawfully gain access to personal information.
TRADEFIX DIRECT EMAIL SUBSCRIPTIONS
When you sign up to our mailing list we may obtain your name and email address. We currently do not obtain further information such as gender or age in order to target our marketing more accurately although we may do in the future.
With every marketing email that we send, there will be an option for you to unsubscribe from our mailing list.
HOW LONG WE HOLD PERSONAL INFORMATION
We hold your personal information indefinitely as it may be used for future orders and enabling us to provide a quick and easy order process.